CustomFit Protection ships worldwide through major, trusted international carriers. Because many of our covers are produced to order for specific vehicles and applications, shipping arrangements are confirmed with you for each order instead of being fixed for every shipment.

Order Confirmation

After you have successfully placed your order you will receive an email confirmation from us. If you have any requests for your order, please let us know as soon as possible before your item enters the processing stage.

Processing

We carry out strict quality controls on your items and ensure they are properly packed before preparing them for shipment. In orders with more than one item, the processing time is based on the item with the longest processing time. Processing time is not included in the shipping time — the total time to receive your order is the processing time plus the shipping time.

Shipping

We partner with major international shipping companies to offer different methods, and you can tell us your preferred shipping method on the Order Information page during the checkout process. The methods available for your destination and the related shipping charges are confirmed with you for your order before shipment.

Shipping times may be affected during public holidays, as manufacturers and couriers limit their operations during these periods. We will do our best to keep you informed in this situation.

Delivered

For tracking numbers, it may take some time before they become active on the tracking website. If the information is not available yet, please try again later — the shipping arrangement confirmed for your order remains valid regardless of tracking site updates.

If you would like additional peace of mind while your package is in transit, you may ask us about tracking and shipping insurance options for your order.

Tax & Customs

All packages are shipped from different warehouses. Our items are shipped duty unpaid, so import tax may occur depending on your country’s Customs and shipping method. You may check with your local Customs Office for more information.

What to Confirm Before Shipment

The following details are confirmed with you for each order before your goods are shipped:

• Shipping address — the delivery address and consignee details are confirmed before dispatch.
• Shipping method — the carrier and service level are agreed for your destination and order.
• Packaging and labels — the packing method and any required labeling or marking are confirmed per order.
• Trade terms — the applicable trade terms, including freight arrangement, are agreed for the order.
• Documents — the commercial and shipping documents you need are confirmed for the order.
• Project milestones — production and shipping milestones are confirmed according to your order and project schedule.

Need Help With Shipping? Contact Us

If you have any questions about shipping, delivery, tracking or import tax, please contact us or send an inquiry and our team will assist you.